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Galapagos Natural Life

FAQ

 

Which are the reservations and cancelations policies?

 

RESERVATION POLICIES

  • All reservations must be sent by fax or e-mail and are valid only with confirmed sign of Galapagos Natural Life
  • Reservations made 90 or more days prior the departure have 10 days to confirm  with deposit of  the 30% per person.
  • Reservations made between 89 to 60 days prior the departure have 5 days to confirm with deposit of 40% per person.
  • Reservations made between 59 or less days prior the departure have to pay immediately the deposit of 50% per person.
  • Balance due must be paid 45 days prior the departure.

 

CANCELATIONS POLICIES FIT's

  • Cancellations can be made 120 days prior the departure with no fees.
  • Cancellations made between 119-60 days prior departure of the cruise $ 300 per person will be charged like penalty.
  • Cancellations made between 59-30 days prior departure of the cruise 40% of the total rate will be charged like penalty.
  • Cancellations made between 29-0 days prior departure total fare will be charged like penalty.

CANCELATIONS POLICIES CHARTERS

  • Cancellations can be made 180 days prior the departure with no fees.
  • For dates booked between June 15 – August 15, and Christmas to the New Year, the 10% deposit is not refundable in the case of cancellation.

  • Reservations cancelled between 179 and 120 days prior to the cruise start date incur 5% of the NET PRICE of the entire charter. The charter client should submit a sales report and GALAPAGOS NATURAL LIFE reserves the right to change the reservation status from charter to individual (FIT) cruise if there are a minimum FOUR passengers provided by the client agency. In that case, a charge of $100 for each cancelled passenger is incurred
  • Reservations cancelled between 119 and 60 days prior to thestart date of the cruise get a penalty of the 100% of the confirmations deposit, which is kept as cancellation fee.
  • Reservations cancelled between 59 days and the cruise start date incur a charge of 100% of NET PRICE of the entire charter. However, if GALAPAGOS NATURAL LIFE is able to sell any or all of the cancelled spaces, the client agency will be reimbursed for the equivalent amount,
    less the 30% deposit kept back as cancellation fee.

 

info@galapagoslastminute.net

galapagos_natural_life@hotmail.com

 

 

Skype: galapagosnatural
MSN: galapagos_natural_life@hotmail.com
Address: Joaquín Pinto e8-64 and 6 December Av. "La Mariscal"
Quito-Ecuador-South America
(593) 2 2520-575
(593) 2 2564-945
(593) 9 8457-9397

 

 

 

Enjoy Ecuador with Galapagos Natural Life

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